Our Services

Watch repair professional

Our highly trained craftsmen will repair and restore your watch with a customer-first policy. Comptoine repairs are done with passion for watches and jewelry. We are unpretentious and will face our customers head-on to discuss repairs. If you have a repair that a regular repair shop has refused, please leave it to us.

Contact form

Please feel free to contact us via LINE. Please scan the QR code with your smartphone to ask us a question. Depending on the content of your inquiry, it may take some time to respond.

腕時計電池交換

Instant battery replacement

Comptoine, the official distributor, has always gone back to the roots of a watch store and offers same-day battery replacement for watches. Leaving your watch stopped with a dead battery can cause it to break down. We recommend that you take action as soon as possible. We offer battery replacement for a variety of watches, including Cartier, Omega, Bvlgari, Seiko, Citizen, and no-brand watches.

Watch Repair

We can repair products from a variety of manufacturers. Comptoine does not discriminate between brands. Please feel free to come and consult with us after your repair.

We offer watch battery replacement, overhauls, strap replacement, and various watch repairs.

Our professional watch repair technicians will take care of your watch. Please leave the battery replacement, overhaul, and exterior polishing to us.

*Depending on the age of the watch, it may need to be repaired after it has been received.
*Some watches with excellent waterproof performance will be repaired at the manufacturer. We will contact you as soon as we receive a quote from the manufacturer. Thank you for your understanding.
We also accept repairs for antique watches. Please contact us for glass replacement (windshield replacement), exterior polishing, dial restoration, antique repairs, etc.

Comptoine Repair Service

We offer free size adjustments for straps (metal bands) purchased at Comptoine. When you purchase a watch, we carefully fit it to your watch and adjust the size until you are satisfied with it before handing it over to you. (This may take some time depending on the manufacturer.)

Comptoine repairs various types of watches. We also provide repair services for watches purchased elsewhere after providing an estimate. Please feel free to contact us for battery replacement, strap size adjustment, etc. Please feel free to contact us regarding repair prices, etc.

For products purchased at our store, we offer free services such as size adjustment, watch cleaning, and demagnetization . Please bring the warranty card issued when you purchased the watch at our store.

90日間保証

Repair warranty

Products repaired by Comptoine come with a 90-day repair guarantee. If your watch does not work properly or the time is significantly slower after an overhaul, please bring the product and a copy of the repair receipt to Comptoine. We will thoroughly repair and inspect the product again for 90 days.

Accessory Remodeling

  • You can revive your memorable accessories.
  • You can change the design to suit your taste.
  • You can adjust the size.

Comptoine, official watch and jewelry dealer

＜Inquiries＞

151-0053 Tokyo, Shibuya-ku, Yoyogi 4-28-7 Nishi-sando Terrace E1 Comptoine
03-3299-8008